Refund Policy
Last updated 20 August 2026
Temperature Nomad is operated by Kelly Kuhl. The converter itself is free. The only thing you can pay for is a voluntary one-time “coffee” tip.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you change your mind about a tip for any reason, you can request a full refund within 30 days of your order date and we will approve it. You do not need to give a reason.
How to request a refund
Payments are processed by Stripe. To request a refund, reply to the Stripe receipt emailed to you at checkout and include the amount and date of the payment. We handle all order inquiries and refunds directly, and the refund is returned through Stripe.
Timing
Approved refunds are returned to the original payment method. Your bank or card issuer usually posts the funds within five to ten business days.
Duplicate or accidental charges
If you were charged twice, charged the wrong amount, or did not recognise a charge, reply to your Stripe receipt and we will resolve it, including outside the 30-day window.
No subscriptions
Tips are one-time charges. There is no subscription, no recurring billing, and nothing to cancel.